Once your order has been shipped, you’ll receive a confirmation email with a tracking number and link. You can click the link to see real-time updates on your shipment’s progress.

You can also track your order directly on our website by clicking the “Track My Order” link in the menu or footer and entering your order number and email.

Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us within 24 hours of delivery and we’ll do our best to make it right.

Orders typically ship within 2–3 business days. Transit time depends on your location, but most orders arrive within 3–5 business days.

Absolutely. Leave us a note during checkout or contact us directly if you’d like your order to arrive during a specific time window.

Yes! We ship throughout the United States. International shipping is also available for wholesale orders—please contact us directly.

All of our products are 100% fresh and sustainably harvested from the Pacific Northwest. We do not sell artificial greenery. *Some decorations may be artificial

Our greenery is carefully bundled and shipped in moisture-controlled boxes to preserve freshness during transit. We pack each order to minimize damage and dehydration.

With proper care, our fresh greenery can last anywhere from 1–3 weeks depending on the type. Keeping them cool and hydrated helps extend shelf life.

Yes! We include care tips with most of our fresh products. You can also find care information on the product pages.

Our greens are responsibly sourced from forests in the Pacific Northwest. We work closely with harvesters.

Yes, sustainability is at the core of what we do. Our greens are hand-harvested using low-impact methods, and we strive to use recyclable or biodegradable packaging whenever possible.